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BuiltRight AnswersPractical guidance. UK construction.

BuiltRight Answers / Subject 04

Construction CRM

Keep enquiries, quotes and tender follow-up under control.

A useful commercial register connects projects, organisations and next actions. Keep one underlying project distinct from the separate contractors asking you to price it, so the pipeline reflects real potential work.

A useful starting point

  1. Assign an owner and next action to each enquiry.
  2. Keep return dates, submission dates and chase dates distinct.
  3. Separate secured orders from open tenders when forecasting.

Existing guidance and resources

This hub brings together existing resources. New answer articles for this subject have not been published in Phase Two.

Connected subjects

Keep the wider business in view.